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Terms of Service for K-edical

Article 1 Purpose

These Terms of Service (hereinafter referred to as the "Terms") are intended to define the rights, obligations, and responsibilities between Acote Consulting Co., Ltd. (hereinafter referred to as the "Company" or "Acote") and general members regarding the use of K-edical and related services provided by the Company (hereinafter referred to as "K-edical" or "Services"). The Terms also stipulate the conditions and procedures for using the Services and other necessary matters.

Article 2 Definitions

The terms used in these Terms shall be defined as follows:
1. "Services" means K-edical and related services provided by the Company that offer information registered by members and participating institutions regarding non-covered cosmetic procedures to "General Members."
2. "General Member" means a customer who has accessed the Company's "Services," entered into a usage agreement with the "Company" in accordance with these Terms, and is using the "Services" provided by the "Company."
3. "Sales General Member" means a customer who has accessed the Company's "Services," entered into a usage agreement with the "Company" in accordance with Article 27, "Use of Prepayment Services," and is using the prepayment services provided by the "Company" to sell relevant service vouchers.
4. "Non-General Member" means a person who uses the services provided by the Company without entering into a usage agreement.
5. "Nickname" means a combination of letters and numbers determined by the "General Member" and approved by the "Company" for the purpose of identifying the "General Member" and using the "Services."
6. "Password" means a combination of letters or numbers determined by the "General Member" to confirm that the "General Member" matches the assigned "ID" and for the purpose of protecting privacy.
7. "Posting" means information in the form of codes, characters, sounds, images, videos, and various files and links posted by a "Member" on the "Service," including text, images, and videos.
8. "Prepayment Service" or "Prepayment Service Procedure Voucher" means the use of the in-app payment service provided by the Company to use or purchase hospital and sales general member events and products.
9. "Discount Coupon" means a benefit that allows a discount when making a payment by the indicated amount or percentage when using a service.
10. "Points" means virtual data in numerical form provided to "General Members" for the benefit of using the service or for convenience in use, which can be used to purchase or exchange products.
11. "Participating Institution" means a medical institution or related company participating in the "Service," which registers information on hospitals and medical staff and non-covered medical items under treatment for the purpose of promotion to members. Specific usage methods, names, and operations shall be determined by the Company's operating policy.
12. Terms used in these Terms that are not defined in this Article shall be governed by the relevant laws and regulations and guidelines for each service, and otherwise shall be governed by general practices.

Article 3 Disclosure and Amendment of Terms

1. The Company shall post the contents of these Terms, including the company name, business establishment location, representative's name, business registration number, and contact information, on the general member registration screen and within the Service so that members can easily understand them.
2. The Company may amend these Terms within the limits that do not violate the Act on the Protection of Consumers in Electronic Commerce, the Act on the Regulation of Standard Terms of Contract, the Basic Act on Electronic Commerce, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization, the Act on Door-to-Door Sales, the Consumer Basic Act, and other related laws.  
3. If the Company amends these Terms, it shall notify the members of the effective date and reason for the amendment at least 7 days prior to the effective date of the amended Terms. However, in the case of an amendment to the Terms that is disadvantageous to general members, the Company shall notify the members individually at least 30 days prior to the effective date of the amended Terms through electronic means such as email, electronic messages, or login agreement windows within the service. In this case, the Company shall clearly indicate the differences between the amended and unamended provisions so that members can easily understand them. The Company shall not be liable for any damages suffered by members due to their failure to know about the changed terms despite the above notice or notification.
4. If the Company notifies the members as described in the preceding paragraph and clearly states that if they do not express their objection within 7 days after the effective date of the amended Terms, it will be deemed to have been approved, and the member does not explicitly express their objection, the member shall be deemed to have approved the amended Terms. If the member does not agree to the amended Terms, they may request to withdraw from the membership (terminate the contract). If the member does not agree to the amended Terms, the member may terminate the usage contract pursuant to Article 6, Paragraph 3.
5. If the Company amends these Terms, the amended Terms shall apply only to contracts concluded after the effective date, and the provisions of the Terms prior to the amendment shall continue to apply to contracts already concluded. However, if a member who has already entered into a contract wishes to be bound by the amended Terms and notifies the Company to this effect within the notice period for the amended Terms pursuant to paragraph 3, the amended Terms shall apply.
6. Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on the Protection of Consumers in Electronic Commerce, the Act on the Regulation of Standard Terms of Contract, the Guidelines for Consumer Protection in Electronic Commerce established by the Fair Trade Commission, and other relevant laws or customs.

Article 4 Provision and Modification of Services

1. The Company shall provide the following services to Members:
   1) A search service for hospitals that perform non-covered cosmetic surgeries and procedures.
    2) A service for viewing post-surgery/procedure reviews, evaluations, and other content created by other members.
   3) Any other services that the Company develops additionally or provides to members through partnership agreements with other companies.
2. The service can be used immediately after the Company grants permission for the member to use the service.
3. The service is generally available 24 hours a day, 365 days a year, except in cases where it is technically impossible due to the Company's business operations. However, in cases where there is a reason for regular maintenance of the service, the Company may divide the service into specific ranges and set separate usage hours.
4. The Company may use the information collected on the member's service usage behavior during the operation of the service to improve the service and introduce new functions and services.

Article 5 Other Terms and Conditions and Relationship with Related Laws

1. The Company may establish individual terms or operating principles (hereinafter referred to as "Service-Specific Guidelines") for individual items within the Service if necessary. In the event of a conflict between these Terms and the Service-Specific Guidelines, the provisions of the Service-Specific Guidelines shall prevail.
2. Matters not stipulated in these Terms or the Service-Specific Guidelines shall be governed by the Telecommunications Business Act, the Basic Act on Electronic Commerce, the Information and Communications Network Act, the Act on the Protection of Consumers in Electronic Commerce, the Personal Information Protection Act, and other related laws and regulations, as well as general practices.

Article 6 Establishment of User Agreement

1. A user agreement shall be established when a person who wishes to become a General Member (hereinafter referred to as the "Applicant") agrees to the terms and conditions and completes a general member registration application by filling in general member information (ID, password, name, contact number, email address, etc.) according to the registration form specified by the Company, and the Company approves such application. To use the service, a K-edical account is required, and the account refers to a Google, Apple, WeChat, Line account, or an email address and password-based login account.
2. An account is created by agreeing to the terms and conditions and registering a password by entering an email address. (Members of Google, Apple, WeChat, and Line services can use the service by linking their accounts.)
3. Members can view and modify their member information through "My Information" on the service's My Page. In addition, members can withdraw from the service through the "Withdraw Membership" menu at the bottom of "More" on My Page. When a member withdraws, the posted content will be anonymized and exposed.
4. In principle, the Company shall approve the application of the Applicant. However, the Company may reject or terminate the user agreement after the fact for applications that fall under the following items:
    1) When the Applicant has previously lost their General Member status pursuant to these Terms.
    2) When using the name or phone number of another person, or when the phone number or email address is the same as that of an already registered General Member.
    3) When the application is made due to reasons attributable to the user, such as providing false information or failing to provide the information specified by the Company, making approval impossible, or violating other stipulated provisions.
    4) When attempting to use this service for fraudulent purposes or for profit.
    5) In cases where the application is made for illegal or improper purposes, such as violating relevant laws or regulations or these Terms, or harming public safety or decency, and the Company deems it necessary based on a reasonable judgment.
5. For applications pursuant to paragraph 1, the Company may request real-name verification and personal identification through a specialized agency depending on the type of general member.
6. The Company may defer approval if there is insufficient capacity for service-related facilities or if there are technical or operational problems.
7. In the case of rejecting or deferring approval of a general member registration application pursuant to paragraphs 4 and 6, the Company shall, in principle, notify the applicant. 8. The time of establishment of the user agreement shall be the time when the Company indicates completion of registration in the application process.

Article 7 Termination of User Agreement

1. Termination by General Member
    1) A General Member may terminate the user agreement at any time by notifying the Company of their intention to terminate or by terminating the user agreement through the "Settings" menu within the Service.
    2) Unless there are special circumstances, the Company shall immediately process a termination request from a General Member pursuant to the preceding paragraph.
    3) A General Member may be restricted from re-registering for a certain period after notifying the Company of their intention to terminate.
2. Termination by the Company
    1) The Company may terminate the user agreement if there are any of the following reasons. In such a case, the Company shall notify the General Member of its intention to terminate by email, telephone, fax, message, or other means, stating the reason for termination.
       a. When it is confirmed that there is a reason for refusing to accept the user agreement as stipulated in Article 5, paragraph 2.
       b. When a General Member has infringed upon the rights, honor, credit, or other legitimate interests of the Company, other General Members, or any other third party.
       c. When a General Member has violated these Terms or when a reason for termination stipulated in these Terms has occurred.
    2) The user agreement shall be terminated upon the Company's notification of its intention to terminate to the General Member
3. The General Member who voluntarily terminates the user agreement pursuant to paragraph 1 of this Article or whose user agreement is terminated due to the General Member's fault pursuant to paragraph 2 shall be liable for any damages incurred, and the Company shall not be liable for any damages.

Article 8 Restriction and Suspension of Service Use

1. The Company may temporarily suspend the provision of the Service in the event of maintenance, replacement, or failure of computer or other information and communication equipment, communication disruption, or other such reasons.
2. In the event that the Company becomes unable to provide the Service due to a change in business lines, abandonment of the business, merger with other companies, or other reasons, the Company shall notify the members as provided in Article 8.
3. If a member suffers damages due to the temporary suspension of the provision of the Service or the inability to provide the Service for the reasons set forth in the preceding paragraph 2, the Company shall compensate for such damages. However, this shall not apply if the Company proves that there was no intentional act or negligence.
4. The Company may restrict or suspend a member's use of the Service if any of the following events occur:
    1) When a member intentionally or negligently interferes with the operation of the Company's service.
    2) When a member violates the obligations set forth in Article 10.
    3) When it is unavoidable due to inspection, maintenance, or construction of service facilities.
    4) When a telecommunications business operator as defined in the Telecommunications Business Act suspends the telecommunications service.
    5) When there is a disruption in the use of the service due to a national emergency, a failure of service facilities, or an overload of service use.
    6) When the Company deems it inappropriate to continue providing the service due to other serious reasons. 5. When the Company restricts or suspends the use of the service pursuant to the preceding paragraph, it shall notify the member of the reason and the period of restriction.

Article 9 Disclaimer Use

1. The Company shall not be liable for any damages suffered by a member due to the Company's inability to provide the service for the following reasons, unless the Company is grossly negligent or intentionally at fault:
    1) In the event of force majeure or an equivalent irresistible force.
    2) In the event of intentional interference with the service by a third party.
    3) In the event of a disruption in the use of the service due to the member's fault.
    4) In the event of other reasons not attributable to the Company's intentional act or negligence.
2. The Company does not guarantee the reliability, accuracy, or other aspects of the information, data, or facts posted on the service by participating organizations or created by members, and shall not be liable for any damages suffered by a member due to such information, unless the Company is grossly negligent or intentionally at fault.
3. The Company shall not be liable for any loss or failure of a member to obtain expected profits through the use of the service, unless the Company is grossly negligent or intentionally at fault, and the Company has no obligation to intervene in disputes between members or between members and third parties arising from the use of the service, and shall not be liable for any damages arising therefrom.

Article 10 Obligations of Members

1. General Members shall comply with the relevant laws and regulations, these Terms, the Company's policies, and any other matters notified or announced by the Company, and shall not engage in the following acts that interfere with the Company's business:
    1) Registration of false information when applying for or changing a service.
    2) Unauthorized modification of information posted by the Company.
    3) Transmission or posting of information other than information specified by the Company (such as computer programs).
    4) Infringement of the copyrights or other intellectual property rights of the Company or a third party.
    5) Acts that damage the honor of the Company or a third party or interfere with their business.
    6) Failure to pay for "prepaid service treatment vouchers" purchased through the "app" or other debts incurred by the "General Member" in relation to the use of the "Company".
    7) Acts of receiving services from a "selling general member" after a "general member" has purchased a prepaid service treatment voucher and requested and received a refund.
    8) Acts of a "general member" requesting a refund from the "Company" after receiving a service from a "selling general member" claiming that they have an unused "prepaid service treatment voucher".
    9) Acts of a "general member" who, after purchasing a "prepaid service treatment voucher", arbitrarily manipulates the place of use and reuses it with a "selling general member" or uses it at a similar company.
    10) Acts that are likely to interfere with the use of the service by other "general members" and "selling general members" due to frequent purchase cancellations and accumulations after the end of the sales period.
    11) Acts of making abnormal payments, such as financing funds through resale or other means, under the guise of purchasing a "prepaid service treatment voucher".
    12) Acts of using the service for the purpose of reselling products after purchasing them by applying a separate payment method without a genuine intention to purchase.
    13) Acts of purchasing "prepaid service treatment vouchers" by unauthorized use or misuse of another person's credit card, bank account, or mobile phone.
    14) Acts of disclosing or posting obscene or violent messages, images, sounds, or other information that is contrary to public order and morals on the service.
    15) Acts where the content of customer center counseling constitutes insults, abusive language, sexual harassment, etc.
    16) Acts of transferring or lending one's ID and PW to a third party.
    17) Acts of writing content that unreasonably interferes with the Company's business.
    18) Acts of copying, disassembling, imitating, or otherwise modifying the service through reverse engineering, decompilation, disassembling, or other processing.
    19) Acts of using the service in a manner other than the normal usage, such as using automatic access programs, to place a load on the Company's server and interfere with the normal service of the Company.
    20) Any other acts deemed to be in violation of relevant laws and regulations.
2. Members shall comply with the relevant laws, these Terms, the usage guidelines and precautions announced in connection with the service, and any matters notified by the Company, and shall not engage in any other acts that interfere with the Company's business.
3. Except as officially recognized by the Company, General Members may not engage in commercial activities, such as selling products, using the service, and in particular, may not engage in hacking, profit-making activities through advertising, commercial activities through pornographic sites, or illegal distribution of commercial software. The Company shall not be responsible for any commercial activities, profit-making activities, or commercial activities that violate this, and General Members shall be liable for any damages incurred by the Company in connection with such acts.
4. General Members shall promptly update their registration information if there are any changes. If the registration information provided by a General Member or the updated registration information is inaccurate, the Company may restrict or suspend the General Member's use of the service.
5. The Company shall not be liable for any disadvantages incurred by a General Member in the case of paragraph 3 if the General Member does not notify the Company of the fact or fails to follow the Company's guidance even if notified.
6. If a member engages in the acts set forth in paragraph 3, the Company may restrict the use of the service or unilaterally terminate this contract.

Article 11 Notice to Members

1. When notifying a member, the Company may do so by using the email address or mobile phone number provided by the member to the Company.
2. In the case of a notice to an unspecified number of members, the Company may substitute individual notice by posting it on the service bulletin board for at least one week. However, for matters that have a significant impact on the individual member's use of the service, individual notice shall be provided.

Article 12 Obligations Regarding Management of Member ID and Password

1. Members are responsible for managing their own IDs and passwords, and shall not allow third parties to use them.
2. The Company may restrict the use of an ID if it is deemed that the ID may lead to a leak of personal information, is contrary to social norms or public decency, or may be mistaken for the Company or its operators.
3. If a member becomes aware that their ID or password has been stolen or used by a third party, they shall immediately notify the Company and follow the Company's instructions.
4. In the case of paragraph 3, the Company shall not be liable for any disadvantages incurred by a member if the member fails to notify the Company of the theft or fails to follow the Company's instructions even if notified.

Article 13 Obligations of the Company

1. The Company shall not engage in any act prohibited by relevant laws and regulations or contrary to public order and morals, and shall make every effort to provide continuous and stable services.
2. The Company shall establish and comply with a personal information protection policy in order to ensure that General Members can safely use the service.
3. If the Company objectively recognizes that an opinion or complaint raised by a General Member is justified, it shall handle it immediately through appropriate procedures. However, if immediate processing is difficult, the Company shall notify the General Member of the reason and the processing schedule.
4. The Company shall comply with the obligations stipulated by the relevant laws and regulations.

Article 14 Legal Liability of the Company and Participating Institutions

If a member experiences adverse effects from a medical procedure received from a participating institution, the participating institution shall be responsible for any civil or criminal liability arising therefrom.

Article 15 Acceptance and Rejection of Application for Use

1. The Company shall, in principle, accept applications for use of the service in the order of receipt, provided that there are no operational or technical difficulties in processing the application as stipulated in Articles 6 and 7.
2. The Company may withhold acceptance of an application if it falls under any of the following categories:
    1) Applications that do not provide true and accurate information about oneself.
    2) Applications made for the purpose of violating laws or disturbing social order, public safety, or public morals.
    3) Applications made for the purpose of using the service for fraudulent purposes.
    4) Applications made for the purpose of using the service for profit.
    5) Applications made by a user who is deemed to have a certain relationship with a competitor that provides the same or similar services as those provided by the Company.
    6) Applications made by a user whose service contract has been terminated for violating the law or terms and conditions.
    7) Applications that violate any other provisions of these Terms
3. The Company may withhold acceptance of an application until the reason for the restriction on acceptance is resolved if the application for use of the service falls under any of the following categories:
    1) When the Company does not have sufficient facilities.
    2) When there is a technical difficulty on the part of the Company.
    3) When it is difficult to accept the application for use due to other reasons attributable to the Company.
4. The Company may withhold acceptance of an application, in accordance with the guidelines specified in each service, if the applicant is a minor as defined by the relevant laws.
5. The Company may revoke the acceptance of use if it is found that an applicant falls under any of the items in paragraph 2 after completing the general member registration procedure.

Article 16 Limitation of Liability

1. The Company only provides a platform service (introducing selling general members, providing location, photos, and event information, and transmitting and selling information related to prepaid services) for providing information on "events," purchasing "prepaid service treatment vouchers," and using "discount coupons" among the Company's services, and does not directly provide "medical/beauty care services" or guarantee the results of medical/beauty care services provided by selling general members. The responsibility for any issues that arise during the process of a general member receiving various services, including "medical/beauty care services," from a selling general member lies with both the general member and the selling general member.
2. The Company shall not be obligated to intervene in disputes arising from transactions or other acts mediated by the service between general members or between general members and third parties, unless otherwise provided by relevant laws, and shall be exempt from liability for any damages arising therefrom.
3. The Company shall not be responsible for the reliability, accuracy, or content of any information, data, or facts posted by general members on the service, and shall not be liable for any civil or criminal liability if any postings posted by general members on the service infringe on the copyrights of others, such as copyrights of programs, or infringe on the honor of others. If a general member receives a claim for damages or other objections from a third party on the grounds of infringing on the copyright or honor of another, the general member shall endeavor to indemnify the Company, and if the Company is unable to be indemnified, the general member shall bear all damages incurred by the Company as a result.
4. The Company has no obligation to pre-screen general members' postings or to continuously check or review the content of postings, and shall not be liable for the results.
5. The Company shall be exempt from liability for the provision of services in the event that it is unable to provide the service due to force majeure such as natural disasters.
6. The Company shall not be liable for any disruption in the use of the service caused by the general member's fault. 7. The Company, its officers and agents shall not be liable for damages arising from the following matters unless there is intentional misconduct or gross negligence on their part:
    1) Damages arising from the falsity or inaccuracy of the general member's status information.
    2) Personal damages arising from access to the service and the use of the service.
    3) Damages arising from any unlawful access to the server by a third party or unlawful use of the server.
    4) Damages arising from any unlawful interference or interruption by a third party in the transmission to or from the server.
    5) Damages caused by any viruses, spyware, and other malicious programs that a third party has illegally transmitted, disseminated, or caused to be transmitted or disseminated using the service.
    6) Damages arising from errors, omissions, deletions, or destruction of transmitted data.
    7) Any civil or criminal liability for defamation or other unlawful acts arising from the registration of general member status information and the use of the service between general members
8. The Company shall not be liable for any loss of profits that a general member expects from using the service, nor shall it be liable for any damages caused by data obtained through the service.
9. The Company shall not have any obligation to monitor the content of events, hospital information, etc., advertised by a third party through the service screen, and shall not bear any responsibility for any content that violates medical laws. The third party shall be responsible for such content.

Article 17 Notice to Members

1. Unless otherwise specified in these Terms, when the Company notifies a General Member, it may do so through a message within the service, text message, or service notice.
2. In the case of a notice to all General Members, the Company may substitute the notice in paragraph 1 by posting it on the Company's bulletin board for at least 7 days.

Article 18 Provision and Modification of Services

1. The Company shall provide the following services to General Members:
    1) Plastic Surgery Information Intermediary Platform Service: A service that provides a platform to mediate between Selling General Members and General Members by providing General Members with information on "events," "prepaid service treatment vouchers," and "discount coupons" provided by Selling General Members.
    2) Prepaid Service Usage Voucher E-commerce Platform Service: A service that provides a platform to mediate between Selling General Members and General Members by providing General Members with information on "prepaid services" provided by Selling General Members and a function for concluding purchase contracts.
    3) Discount Voucher E-commerce Platform Service: A service that provides a platform to mediate between a third-party payment agency (PG) and General Members by providing General Members with all payment processing and contract conclusion functions for "discount coupons" provided by the external payment agency (the Company is not involved in any consultation or processing related to payments. However, if a request for cooperation is made due to a complaint or dispute, the Company will process the matter in accordance with the relevant regulations.)
    4) Bulletin board service
    5) Community service
    6) Messaging service
    7) Any other services that the Company develops additionally or provides to General Members through partnership agreements with other companies
2. As a general rule, the service is provided 24 hours a day, 365 days a year. However, the Company may designate different available hours for each portion of the service by dividing the service into certain ranges, and in such cases, the content shall be announced in advance.
3. The Company may temporarily suspend the provision of the service in case of maintenance, replacement, or failure of computer or other information and communication equipment, communication interruption, or other operational reasons. In such cases, the Company shall notify the members by the method specified in Article 11 (Notice to Members). However, if there are unavoidable reasons why the Company cannot notify in advance, it may notify afterwards.
4. The Company may conduct regular inspections as necessary for the provision of the service, and the regular inspection hours shall be as announced on the service screen.
5. The Company may change or discontinue all or part of the services provided for operational reasons such as service improvement or for technical reasons.
6. If there are any changes to the content, usage methods, or usage hours of the service, the reasons for the change, the content of the changed service, and the effective date shall be posted before the change.
7. The Company may modify, suspend, or change part or all of the free services for the Company's policy and operational needs, and shall not provide any separate compensation to General Members unless otherwise provided by relevant laws.

Article 19 Ownership and Restrictions on Use of Copyright

1. Members shall not copy, transmit, publish, distribute, broadcast, or use in any other manner for profit, or allow a third party to use, any information obtained through the use of the Company and Participating Institutions, for which intellectual property rights are vested, without the prior consent of the Company and Participating Institutions.
    1) If any damage or other problem occurs to the Member or a third party due to a posting made by the Member, the Member shall be responsible for it, and the Company shall not be responsible for it.
    2) The rights and responsibilities for postings belong to the Member, and the Company shall not be liable for any civil or criminal liability even if the Member's posting infringes on the copyrights of others. If the Company receives a claim for damages or other objections from a third party on the grounds that the Member has infringed on the copyrights, program copyrights, or other rights of a third party, the Member shall endeavor to indemnify the Company, and if the Company is unable to be indemnified, the Company may seek reimbursement from the Member for all expenses.
    3) By submitting or posting a posting through this service, the Member is deemed to have granted the Company the right to use the posting (including the right to create and use a secondary work for the Company's advertising purposes).
    4) Postings created by Members may be copied, transmitted, displayed, and distributed within the service and related services provided by the service, and the postings may be partially modified, omitted, or edited and posted in the process of being displayed on the service screen.
    5) For the purpose of promoting the service, partnerships, and promotions, postings may be provided to media, telecommunication companies, and other service partners, and these partners may use the postings for reporting, broadcasting, etc., and the content of the postings may be partially modified, omitted, or changed during this process.
    6) The Company shall comply with the Copyright Act, and Members may delete, exclude from search results, or make private the relevant postings at any time through the functions within the service.
2. The Company shall notify the relevant Member when using the copyright vested in the Member in accordance with these Terms.
    1) In cases where it is clear that copyright or other intellectual property rights have been infringed, the content will be deleted without notice.
    2) If a third party claims that copyright or other intellectual property rights have been infringed, the content may be temporarily hidden until the dispute between the parties (the Member and the third party) is clarified.

Article 20 Management of Posted Content

1. General Members shall be solely responsible for any violations of the Copyright Act, the Information and Communications Network Act, or any other laws arising from postings made by General Members.
2. If a Member's posting includes content that violates the Information and Communications Network Act, the Copyright Act, or other relevant laws, the rights holder may request that the posting be temporarily hidden or deleted in accordance with the procedures prescribed by the relevant law, and the Company shall take measures in accordance with the relevant law.
3. Even if there is no request from the rights holder as specified in the preceding paragraph, the Company may take temporary hiding measures against the relevant posting in accordance with the relevant law if there are grounds to believe that the rights have been infringed or if the posting violates other Company policies or relevant laws.
4. Protection of Posted Information
    1) As a general rule, the Company shall not arbitrarily delete or modify posted information that is not illegal, does not violate the operating principles, and does not meet the posting modification request criteria within the service.
    2) The Company does not verify the truth of the content of posted information. However, when a request for temporary hiding of a posting is received, the Company may verify the facts if necessary.
    3) The Company recognizes the importance of posted information and strives to ensure that this information can be of great help to many people in selecting the surgery or procedure they need.
5. The detailed procedures pursuant to this Article shall be in accordance with the temporary hiding service established by the Company within the scope prescribed by the Information and Communications Network Act and the Copyright Act. Temporary hiding service: This refers to the act of the Company administrator deactivating the posting.
6. Criteria for temporary hiding, deletion, and posting modification requests The Company wants the postings created in the service to be used as useful information when considering surgery or treatment. In addition, we aim to create a space where members can freely exchange opinions. Therefore, postings that meet the following criteria may be subject to temporary hiding, deletion, or modification requests:
    1) Content that defames or damages the reputation of other general members or third parties.
    2) Content that violates public order and morals.
    3) Content that is deemed to be related to criminal acts.
    4) Content that infringes on the copyrights of the Company, third parties, or other rights.
    5) Cases where a General Member posts obscene materials on the site and bulletin board or links to obscene sites.
    6) Cases where commercial advertisements or promotional content is posted without prior approval from the Company.
    7) Cases where the content is unrelated to the services provided by the Company or is the content of services provided by other competitors.
    8) Cases where the content interferes with the business of the Company or a third party without a valid reason.
    9) Cases where false or exaggerated postings are made for the purpose of promoting one's own business.
    10) Cases where the content is an advertisement for profit.
    11) Cases that correspond to meaningless characters and codes.
    12) Cases where a report of rights infringement is received from a third party.
    13) Cases that are deemed to violate relevant laws.
    14) Cases that are deemed to be of a nature to compare medical professionals and domestic medical institutions.
    15) Cases where postings are made for unauthorized medical practice or advertising for medical practice.
    16) Other cases that violate the posting principles stipulated by the Company or do not conform to the nature of the bulletin board.
7. Handling of abusive postings
    1) The Company will immediately delete postings created for the purpose of advertising, promotion, defamation, etc.
    2) Abusive postings are defined as reviews written by participants, such as medical institutions, for the purpose of product promotion and sales, reviews induced to be written in the service through events, reviews written for financial or material rewards before and after purchasing a product, and reviews written to defame other companies, services, or brands.
    3) Other abusive postings will be managed in accordance with the "Abusive Posting Management Policy" separately established by the Company.
8. If a posting by a General Member includes content that violates the Copyright Act, the Information and Communications Network Act, or other relevant laws such as defamation, the Company shall take the following necessary measures in accordance with the relevant laws:
    1) The rights holder may request the deletion or suspension (temporary measure) of the relevant posting in accordance with the procedures prescribed by the relevant law, and upon receiving such a request, the Company shall promptly take the necessary measures to delete or suspend (temporarily) the posting and immediately notify the applicant and the poster.
    2) Even if there is no request from the rights holder, the Company may arbitrarily take temporary measures against the relevant posting in accordance with the relevant law if there are grounds to believe that the privacy has been invaded or that the rights of others have been infringed, or if the posting violates other Company policies or relevant laws.
    3) If the Company finds it difficult to determine whether a right has been infringed despite a deletion request from the rights holder or if a dispute is expected between the interested parties, the Company may temporarily block access to the relevant posting (temporary measure), and in this case, the period of the temporary suspension shall be within 30 days.
    4) When taking a deletion or suspension (temporary measure), the Company shall notify the poster of the posting of the name of the requester for deletion or suspension (temporary measure) and the reason for the request.
    5) The poster who has received a notification of deletion or suspension (temporary measure) may file an objection to the measure, and if an objection is filed, the requester for suspension will be notified of the relevant facts, and the requester for suspension may file a complaint with the Korea Communications Standards Commission.
    6) If a decision is made by the Korea Communications Standards Commission during the period of suspension, deletion and restoration shall be processed according to the decision, and if a decision is made by the Korea Communications Standards Commission after the posting is restored, the status of the posting may be changed according to the decision.
    7) If you have any questions about the results of the review by the Korea Communications Standards Commission or during the review process, please contact the relevant agency directly.
    8) Repeated requests for suspension (temporary measures) cannot be made for postings that have been restored through objections without a review by the Korea Communications Standards.
9. Detailed procedures according to this article shall follow the posting suspension request procedures established by the Company within the scope prescribed by the Information and Communications Network Act and the Copyright Act.
- Posting suspension request: [email protected]

Article 21 Copyright in Posted Content

1. The copyright in any posting posted by a General Member within the Service shall belong to the posting General Member. However, the Company may, without the separate permission of the General Member, use the postings registered by the General Member within a reasonable scope in accordance with fair practices as stipulated in the Copyright Act for the purposes of operating, displaying, transmitting, distributing, and promoting the Service. However, in such cases, the Company shall require the separate consent of the General Member in order to provide the General Member's personal information other than the General Member's user ID.
    1) Duplication, modification, alteration, display, transmission, distribution of General Members' postings within the Service, and creation of derivative works within the scope that does not infringe upon the nature of the work
    2) Providing, displaying, or promoting the content of General Members' postings to media, telecommunication companies, and other service partners
2. If the Company wishes to use a General Member's posting in a manner other than that specified in the preceding paragraph, it shall obtain the prior consent of the General Member by telephone, fax, e-mail, or other means.
3. If a General Member terminates the user agreement with the Company or if the Company terminates the agreement for a legitimate reason, the Company shall have the right to delete any postings that the General Member has posted but not deleted.

Article 22 Governing Law and Dispute Resolution

1. In the event of a dispute between the Company and a Member regarding the use of the Service, the Company and the Member shall endeavor to resolve the dispute amicably.
2. If the dispute is not resolved through the consultation referred to in paragraph 1 of this Article, both parties may file a lawsuit with a court having jurisdiction under the Civil Procedure Act.
3. The laws of the Republic of Korea shall apply to this Agreement and the legal relationship between the Company and the Member.
4. This Agreement is written in Korean. In the event of any discrepancy between the Korean version and any translated version of this Agreement, the Korean version shall prevail.

Article 23 Purchase Request

1. A General Member shall request a purchase through the following or similar methods on the K-edical platform for "Prepaid Services", and the Company shall provide the following information in an easy-to-understand manner when a General Member makes a purchase request:
    1) Search and selection of "Prepaid Services", "Prepayment", etc.
    2) Input of the purchaser's name, email address, mobile phone number, etc.
    3) Confirmation of the terms and conditions, services for which the right to cancel a contract is restricted, and content related to additional costs
    4) Indication (e.g., mouse click) of agreement to these Terms and Conditions and confirmation or rejection of the matters in item 3 above
    5) Purchase request for "Prepaid Services", etc., and confirmation thereof or consent to the Company's confirmation
    6) Selection of payment method
2. If the Company needs to provide or entrust the purchaser's personal information to a third party, it shall obtain the consent of the user at the time of the actual purchase request, and shall not obtain blanket consent in advance when the General Member joins. In this case, the Company shall specify to the user the items of personal information to be provided, the recipient, the purpose of using the personal information by the recipient, and the retention and use period. However, if the relevant laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., provide otherwise, such provisions shall apply.

Article 24 Formation of Purchase Contract

1. The Company may not accept or may cancel a purchase request as specified in Article 15 if any of the following applies:
    1) If there are any false statements, omissions, or errors in the application content
    2) If a minor purchases goods or services prohibited by the Juvenile Protection Act
    3) If the transaction is for the purpose of commercial activities (resale) or if it is determined from the circumstances of the transaction that the purchase is for the purpose of commercial activities (resale), and if the Company has requested proof of personal consumption but cannot prove it with objective data
    4) If a purchase is made using a credit card, mobile phone, points, or other payment methods for the purpose of fraud (such as card cloning)
    5) If fraudulent transactions are continued for the purpose of obtaining discounts, points, etc.
    6) If the Company determines that accepting the purchase request would significantly hinder the Company's technology
    7) If the purchase request violates any applicable laws
2. A purchase contract shall be deemed to have been formed when the Company's acceptance reaches the user in the form of a receipt confirmation notice as specified in Article 13(1).
3. The Company's expression of acceptance shall include confirmation of the user's purchase request, information on correction and cancellation of the purchase request, and other relevant information.
4. If a minor enters into a purchase contract, the minor or the legal representative may cancel the contract unless the legal representative consents.

Article 25 Payment Methods

1. Payment for "Prepaid Services" purchased from the Company may be made by any of the following methods available: The Company shall not collect any fees for the "Prepaid Services" or "Discount Coupons" in addition to the payment method of the purchaser.
    1) Various card payments such as debit cards, credit cards, Naver Pay, Kakao Pay
    2) Payment of a certain amount with discount coupons issued by the Company
    3) Payment by other electronic payment methods

Article 26 Purchase Request and Payment Confirmation Notice

1. Upon receiving a purchase request from a General Member, the Company shall send a purchase request and payment confirmation notice (hereinafter referred to as the "Payment Confirmation Notice") to the General Member.
2. If the purchaser finds any discrepancies in the expression of intent after receiving the Payment Confirmation Notice, the purchaser may immediately request a change or cancellation of the purchase request, and the Company shall promptly process such request if it is made before the issuance of the Prepaid Service. However, if the payment has already been made, the provisions of Article 21 regarding cancellation of a contract shall apply.
3. The "Prepaid Service Treatment Voucher" is non-transferable and may only be used by the purchasing General Member. The contents of the Payment Confirmation Notice shall inform the General Member who purchased the "Prepaid Service Treatment Voucher" of the above.
4. The Payment Confirmation Notice in this Article may be sent through SNS services linked to the user's contact information, and in such cases, the user may be charged data fees depending on the user's communication environment or fee structure.

Article 27 Use of Prepaid Services

1. Prepaid Services processed by the Company can be received at the place designated by the "Selling General Member" or the "Selling General Member" after completing the identity verification process.
2. The purchaser may receive the service from the business only within the valid period specified in the individual sales conditions of the service product in advance. The purchaser cannot replace the identity verification process with an email, text message, or other receipt sent for the purpose of confirming the purchase of the service product, and may not transfer or pledge the service product to another party without authorization. However, the purchase of some service products may be restricted for business general members.
3. When a purchaser applies for a purchase of a "Prepaid Service", they agree to pay a portion of the price of the product. The partial amount is determined by the prepaid purchase agreement between the "Selling General Member" and the "General Member", and the Company shall not be responsible for any transaction amount.
4. If the purchaser fails to use the service product within the specified valid period, they may receive a full or partial refund of the unused coupon price in accordance with the Fair Trade Commission's "Guidelines for Voluntary Compliance with Consumer Protection", following Article 30, "Refund and Refund".
5. Prepaid services subject to this Article have conditions for the use and refund of service products in accordance with the terms and conditions, and the "Purchaser" is responsible for confirming the contents specified on the Company's website and app and individual precautions (terms of use), and may use the service product in accordance with the specified terms of use.
6. You can use "discount coupons" along with other payment methods according to the procedures and conditions determined by the Company's operating policy.
7. "Prepaid Service Discount Coupons" are finalized after direct medical treatment (face-to-face) by medical staff.
8. "Prepaid Service Discount Coupons" cannot be withdrawn in cash and will expire when the usage period indicated on the coupon expires or the usage contract is terminated.
9. If the purchaser is found to have violated the terms and conditions or engaged in fraudulent or abusive conduct, they will not be able to use the "Prepaid Service Discount Coupons", and the Company may collect them.

Article 28 Use of Discount Coupons

1. You may use "discount coupons" along with other payment methods according to the procedures and conditions determined by the Company's operating policy when using the service.
2. "Discount coupons" will be finalized after direct medical treatment (face-to-face) by medical staff.
3. "Discount coupons" cannot be withdrawn in cash and will expire when the usage period indicated on the coupon expires or the usage contract is terminated.
4. If the purchaser is found to have violated the terms and conditions or engaged in fraudulent or abusive conduct, they will not be able to use the "discount coupons", and the Company may collect them.

Article 29 Use of Point Service

1. The Company may provide points to "General Members" who have introduced new members or recommended surgeries/procedures.
2. The points provided by the Company can be used when paying for "Prepaid Services".
3. "General Members" may transfer the accumulated points to other "General Members".
4. "General Members" with foreign nationalities may withdraw points as cash when they meet certain conditions set by the Company.
5. The Company may provide points in events such as events determined by the Company, and members who receive points must use them without any fraudulent or abusive acts.
6. The expiration date of points is 3 years from the date of accrual, and all accumulated points will be forfeited upon member withdrawal or expiration of 3 years from the date of accrual.

Article 30 Refund

1. If the "Prepaid Service Treatment Voucher" purchased by the purchaser cannot be used due to the "closing/suspension of business of the Selling General Member" or other reasons, the Company shall notify the purchaser of such reasons without delay, and if the payment for the "Prepaid Service" has been received in advance, the Company shall refund the payment within 3 business days of receiving the payment or take necessary measures for the refund.
2. If the "Prepaid Service" purchased by the purchaser cannot be provided because the "Selling General Member" fails to meet the predetermined sales conditions (minimum number of people, etc.) at the time of sale, the Company shall notify the purchaser of such reasons without delay and refund the payment made by the "General Member" within 3 business days from the date on which the reason occurred.
3. If the purchaser requests a refund for the "Prepaid Service" purchased due to the purchaser's reasons, the Company shall refund all or part of the amount.
    1) 4 weeks or more before the surgery/procedure date: Full refund
    2) 2-4 weeks before the surgery/procedure date: 50% refund
    3) 1-2 weeks before the surgery/procedure date: 30% refund
    4) Less than 1 week before the surgery/procedure date: No refund

Article 31 Cancellation of Contract

1. A purchaser who has entered into a contract for the purchase of a "Prepaid Service" with the Company may cancel the contract within 365 days from the date of receipt of a written document regarding the contract contents (if the supply of the "Prepaid Service" is delayed compared to the date of receipt of the document, the date of receipt of the "Prepaid Service" or the date on which the supply of the "Prepaid Service" begins). However, if there are any other provisions in the Act on the Protection of Consumers in Electronic Commerce, etc. regarding cancellation of a contract, the provisions of the Act shall apply.
2. If the purchaser has received the "Prepaid Service", the purchaser may not return or exchange it if it falls under any of the following items.
    1) If the "Prepaid Service" is lost or damaged due to reasons attributable to the purchaser
    2) If the value of the "Prepaid Service" has been significantly reduced due to the purchaser's use or partial consumption
    3) If the provision of the service has commenced. However, this shall not apply to the part that has not been provided in the case of a contract consisting of divisible services or divisible digital content.
    4) In other cases specified as reasons for restricting cancellation of a contract in the Act on the Protection of Consumers in Electronic Commerce, etc. for the purpose of transaction safety
3. Notwithstanding the provisions of paragraphs 1 and 2, the purchaser may cancel the contract within 3 days from the date of receiving the "Prepaid Service" or within 30 days from the date on which the purchaser knew or could have known the fact if the contents of the "Prepaid Service" are different from the indicated or advertised contents, or if the contract is performed differently from the contract contents.

Article 32 Effects of Cancellation of Contract

1. If the Company receives the returned "Prepaid Service" from the purchaser, the Company shall refund the payment already received for the "Prepaid Service" within 3 business days. In this case, if the Company delays the refund of the "Prepaid Service" to the purchaser, the Company shall pay delayed interest calculated by multiplying the delay period by the interest rate for delay as stipulated in the Act on the Protection of Consumers in Electronic Commerce, etc. (However, if it is confirmed that the return of the "Prepaid Service" is due to reasons attributable to the "Selling General Member", the Company shall be exempt from liability for any damages arising therefrom.)
2. When refunding the above payment, if the purchaser has paid for the goods or services using a credit card or electronic money, the Company shall promptly request the business operator that provided the payment method to stop or cancel the claim for the payment of the "Prepaid Service".
3. In the case of cancellation of a contract, etc., the purchaser shall bear the cost of returning the supplied "Prepaid Service". The Company shall not claim any penalty or damages from the purchaser for cancellation of a contract, etc. However, if the purchaser cancels the contract, etc. because the contents of the "Prepaid Service" are different from the indicated or advertised contents, or if the contract is performed differently from the contract contents, the Company shall bear the cost of returning the "Prepaid Service".
4. If the purchaser has borne the shipping cost when receiving the "Prepaid Service", the Company shall clearly indicate who will bear the cost in the event of cancellation of a contract so that the user can easily understand.

Article 33 Provision of Information and Posting of Advertisements

1. The Company may provide General Members with various information deemed necessary for the use of the service through email, letter, post, SMS, telephone, mobile application push notifications, and other methods.
2. The Company may post advertisements on the service screen and homepage in connection with the operation of the service, and with the consent of the General Member, may send advertisements using electronic transmission media such as email, messages, text messages, and push notifications.
3. General Members shall not change, modify, or restrict postings or other information related to the services provided by the Company.

Article 34 Restrictions on Service Use

1. The Company may restrict the use of the Service in stages, such as warnings, temporary suspension, or permanent termination of use, if a General Member violates the terms of this Agreement or interferes with the normal operation of the Service.
2. Notwithstanding the foregoing paragraph, the Company may immediately permanently terminate the use of the Service in cases where the General Member violates relevant laws, such as the use of a name or payment method in violation of the "Resident Registration Act", the use of a telephone number, the provision or operation of illegal programs in violation of the "Copyright Act" and the "Computer Program Protection Act", illegal communications and hacking in violation of the "Information and Communications Network Act", distribution of malicious programs, and exceeding access rights.
3. The Company may restrict the use of the Service if it finds any of the following acts:
    1) Registering false information in the General Member's information, using another user's ID, password, or other personal information, or trading or providing a user ID to another person
    2) Transmitting, posting, emailing, or otherwise distributing information, statements, graphics, sounds, or videos that violate public order and morals, or that may infringe on the honor or privacy of others
    3) Harassing or threatening other users, or continuously causing pain or inconvenience to a specific user
    4) Modifying the Company's client program without special authorization from the Company, hacking the Company's server, or arbitrarily modifying part or all of the website or posted information
    5) Copying information obtained through the Service for purposes other than using the Service without the prior consent of the Company, or using it for publication, broadcasting, or providing it to a third party
    6) Impersonating the Company's management, employees, or affiliates, or intentionally interfering with the normal operation of the Service
    7) Posting postings related to services provided by the Company or services provided by other competitors
    8) In the case of a request for correction from a relevant public institution such as the Broadcasting Communications Deliberation Committee
    9) Violating any regulations established by the Company, including these Terms, or engaging in acts that are objectively determined to be related to a crime or in violation of other laws
4. The conditions and details of restrictions within the scope of the use restrictions of this article shall be as stipulated in the Company's use restriction policy.
5. General Members may file a complaint against the use restrictions under this article in accordance with the procedures established by the Company. If the Company recognizes that the complaint is justified, the Company shall immediately resume the use of the service.

Article 35 Damages

If either the "Company" or a "General Member" violates any relevant laws or regulations or these Terms and Conditions, causing damages to the other party, the responsible party shall compensate for such damages.

Article 36 Payment Gateway Operation Regulations

1. "Payment Gateway (PG)" refers to a service that mediates payment transactions conducted on the platform.
2. Usage of PG:
    1) Platform users may use the PG to conduct payment transactions on the platform.
    2) The platform user shall bear the fees associated with the use of PG.
    3) The fee for using PG is determined as a certain percentage of the payment transaction amount.
3. Limitations on the Use of PG: Platform users may not use the payment gateway for the following transactions:
    1) Transactions for illegal purposes
    2) Transactions that violate the platform terms of service
    3) Other transactions as determined by the platform operator
4. The company may restrict or suspend the use of PG if a platform user violates the provisions of paragraph 1

Article 37 Anti-Money Laundering Regulations

1. "Anti-Money Laundering" means taking measures to prevent the risk of money laundering and to ensure that money laundering does not occur.
2. The Company shall comply with the Anti-Money Laundering Act and related regulations.
3. The Company shall take the following anti-money laundering measures:
    1) Verification of user identity
    2) Monitoring of suspicious transactions
    3) Reporting of suspected money laundering
4. Platform users shall comply with the following obligations:
    1) Providing proof of identity
    2) Reporting suspicious transactions
    3) Reporting suspected money laundering
5. The Company or the user may be liable for damages arising from a violation of the anti-money laundering regulations.
6. The Company shall comply with the "Act on the Reporting and Utilization of Specific Financial Transaction Information" and the "Act on the Regulation and Punishment of Proceeds from Crime" for the purpose of anti-money laundering.
7. The Company shall comply with the suspicious transaction reporting requirements that financial institutions are obligated to report to the Financial Intelligence Unit, including suspected transactions related to money laundering or tax evasion.

Article 38 Ownership of Rights

1. All copyrights and intellectual property rights in the Service belong to the Company. This means that the Company owns or has the right to use all copyrights and other intellectual property rights in the service provided by the Company, including the design of the service, texts, scripts, graphics, inter-member transmission functions, and all trademarks, service marks, and logos related to the service provided by the Company under the laws of the Republic of Korea and foreign countries. However, this does not include user-generated content and works provided under a partnership agreement.
2. By agreeing to these Terms, Users do not acquire ownership of the Service or any copyright therein. Users are only granted a license to use the Service, including the account, ID, and content, in accordance with these Terms. Users may not transfer, sell, pledge, or otherwise dispose of such license, and may only use it for personal purposes to obtain information.
3. Except as expressly permitted herein, Users may not copy, distribute, or otherwise use for commercial purposes any information obtained through the Service, including User status information, or copy or distribute any text, scripts, graphics, or inter-member transmission functions created by the Company. 4. Users may not copy, transmit, publish, distribute, broadcast, or otherwise use f
or commercial purposes, or allow third parties to use, any information obtained through the use of the Service without the prior written consent of the Company.

Article 39 Governing Law and Jurisdiction

1. The laws of the Republic of Korea shall govern the interpretation of this Agreement and any disputes between the Company and the User.
2. Any dispute arising out of the use of the Service shall be submitted to the court having jurisdiction under the Civil Procedure Act.

[Supplementary Provisions]
1. These Terms and Conditions shall come into effect as of [Date] 2024.


To the extent that there is any inconsistency between the Korean and English versions of this Agreement, the Korean version shall control.